OMNINEXT TECH LLC

OmniNext Tech LLC ("OmniNext Tech," "we," "us," or "our") respects your privacy and is committed to protecting Personal Information in accordance with applicable data protection laws.

This Privacy Policy describes how we collect, use, disclose, and protect Personal Information when you:

• Visit our websites;
• Access or use OmniCore, OmniVoiceAI, or any related services (collectively, the "Platform");
• Communicate with us;
• Participate in our affiliate program;
• Engage with our marketing, events, or promotions.

OmniNext Tech operates as both a data controller and a data processor, depending on the context.

We act as a Controller when we process Personal Information for our own business purposes, including:

• Account registration and administration;
• Billing and wallet management;
• AI prompt and output storage;
• Usage analytics;
• Security monitoring;
• Marketing communications;
• Affiliate tracking.

We act as a Processor when our customers use the Platform to process their own customers' Personal Information. In these cases, we process such data solely under our customers' instructions pursuant to our Terms of Service and Data Processing Agreement ("DPA").

If you are interacting with a business that uses our Platform, that business controls your Personal Information, and its privacy notice applies to its collection and use of your information.

We collect information you provide when you:

• Create an account;
• Subscribe to services;
• Purchase products;
• Load funds into a wallet;
• Register a domain;
• Submit AI prompts;
• Contact customer support;
• Participate in events or surveys;
• Enroll in the affiliate program.

This may include:

• Name;
• Business name;
• Email address;
• Phone number;
• Billing and payment information;
• Account credentials;
• Communication preferences;
• Domain registration data;
• Support tickets and communications;
• AI prompts and AI-generated outputs.

If you provide Personal Information about others, you represent that you have the authority to do so.

When you use AI-enabled features of the Platform:

• AI prompts are stored;
• AI outputs are stored;
• Interaction logs may be retained;
• Usage metadata may be collected.

AI inputs and outputs may be processed by authorized AI subprocessors strictly for the purpose of providing the requested service.

We store AI prompts and outputs for purposes including:

• System integrity;
• Abuse detection;
• Security monitoring;
• Performance optimization;
• Platform improvement.

Users should not submit sensitive personal information or Protected Health Information (PHI) into AI features unless enrolled in an approved compliance package.

We may collect information from:

• Marketing partners;
• Affiliate partners;
• Event hosts;
• Payment processors;
• Telecom providers;
• Publicly available databases;
• Analytics providers.

This may include:

• Professional information;
• Marketing attribution data;
• Device identifiers;
• Referral information.

When you use the Platform, we automatically collect certain technical information, including:

• IP address;
• Browser type;
• Device information;
• Operating system;
• Access times;
• Pages viewed;
• Clickstream data;
• Usage logs;
• Messaging metadata;
• Call routing metadata.

We use cookies, pixels, and similar tracking technologies. Please see our Cookies Policy for more details.

To:

• Provide and maintain the Platform;
• Enable AI features;
• Process transactions;
• Manage domains;
• Support telecom routing;
• Monitor system performance;
• Improve services;
• Develop new features.

We may analyze usage data to enhance platform stability and performance.

We use AI-related data to:

• Deliver requested AI outputs;
• Maintain system reliability;
• Detect abuse or misuse;
• Improve service performance;
• Monitor compliance with Terms of Service.

We do not sell AI prompt data. AI processing is conducted pursuant to contractual restrictions with our subprocessors.

To:

• Process subscription fees;
• Replenish wallet balances;
• Detect fraud;
• Reconcile billing;
• Process refunds.

Payment data is processed through secure third-party payment providers.

To:

• Route SMS, MMS, voice, and email communications;
• Maintain compliance with carrier requirements;
• Monitor spam and abuse;
• Maintain consent tracking where applicable.

To:

• Respond to inquiries;
• Troubleshoot issues;
• Investigate complaints;
• Enforce platform policies.

To:

• Conduct accounting;
• Perform audits;
• Manage affiliates;
• Maintain compliance;
• Protect legal rights.

We may use Personal Information to:

• Send marketing communications;
• Conduct affiliate tracking;
• Analyze campaign effectiveness;
• Personalize advertising;
• Conduct research.

Marketing communications are sent in accordance with applicable laws and user preferences.

We use information to:

• Prevent fraud;
• Monitor abuse;
• Detect unauthorized access;
• Protect system integrity.

We may process Personal Information to:

• Comply with legal obligations;
• Respond to lawful requests;
• Enforce contractual rights;

Certain data protection laws, including those in the European Economic Area (EEA), the United Kingdom (UK), Brazil (LGPD), and other jurisdictions, require that we identify a lawful basis before collecting, using, sharing, or otherwise processing Personal Information.

The legal basis for processing depends on the specific data and context in which it is collected.

OmniNext Tech LLC may rely on one or more of the following legal bases:

We process Personal Information where you have provided consent, including:

• Marketing communications;
• Optional cookies and tracking technologies;
• Certain AI feature interactions where required by law.

You may withdraw consent at any time, subject to legal or contractual limitations.

We process Personal Information where necessary to:

• Provide the Platform;
• Enable AI features;
• Process subscription payments;
• Facilitate wallet functionality;
• Manage domain registrations;
• Deliver telecom routing services;
• Support affiliate tracking.

Failure to provide required information may prevent us from performing contractual services.

We may process Personal Information where necessary to comply with:

• Tax and accounting laws;
• Telecommunications regulations;
• Anti-fraud and anti-money laundering laws;
• Law enforcement requests;
• Data protection obligations.

We may process Personal Information based on our legitimate interests, including:

• Platform improvement and development;
• Security monitoring and fraud detection;
• Abuse prevention;
• AI system integrity and performance analysis;
• Analytics and reporting;
• Business operations and administration;
• Direct marketing where permitted by law.

Where we rely on legitimate interests, we balance those interests against your rights and freedoms.

OmniNext Tech LLC acts as a Data Controller for Personal Information collected directly from users of the Platform for account management, billing, AI logging, usage analytics, marketing, and business operations.

OmniNext Tech acts as a Data Processor when processing Personal Information on behalf of customers who use the Platform to manage their own customers' data pursuant to our Terms of Service and Data Processing Agreement.

If you are interacting with a business that uses our Platform, that business is the Data Controller of your information, and its privacy policy governs that processing.

OmniNext Tech implements administrative, technical, and organizational measures designed to protect Personal Information against unauthorized access, alteration, disclosure, or destruction.

These measures include:

• Access controls;
• Encryption where appropriate;
• Network monitoring;
• Role-based data restrictions;
• Subprocessor contractual safeguards.

We require vendors and subprocessors to implement comparable protections.

However, no transmission method or storage system can be guaranteed to be completely secure. Users are responsible for safeguarding login credentials and maintaining account security.

If you believe your account has been compromised, you must notify us immediately.

We may share information with affiliated companies under common ownership or control for purposes consistent with this Privacy Policy.

We engage authorized vendors and subprocessors to provide services such as:

• Cloud hosting;
• AI processing;
• Telecom routing;
• Payment processing;
• Domain registration services;
• Analytics;
• Customer support tools.

These providers process Personal Information only pursuant to contractual obligations that restrict use and require appropriate safeguards.

We may also share aggregated or anonymized data for research, analytics, and platform improvement purposes.

If you access the Platform through an affiliate referral link, we may share limited account-level information with the referring affiliate, including:

• Name;
• Email address;
• Subscription tier;
• Commission-eligible status.

Such sharing is limited to affiliate program administration.

We may share information with third-party marketing partners to:

• Deliver advertising;
• Measure campaign effectiveness;
• Provide personalized marketing.

Users may manage marketing preferences as described in the "Your Rights and Choices" section.

If you connect third-party services to the Platform (e.g., social media accounts, external APIs, marketplace applications), you authorize us to share information necessary to enable that integration, subject to the third party's own privacy terms.

You are responsible for reviewing third-party privacy policies.

Personal Information may be disclosed in connection with:

• Mergers;
• Acquisitions;
• Asset sales;
• Reorganizations;
• Bankruptcy proceedings.

In such cases, data will remain subject to applicable confidentiality protections.

We may disclose Personal Information where required by:

• Law;
• Court order;
• Subpoena;
• Regulatory authority;
• Law enforcement request;
• Protection of legal rights.

We may also disclose information where necessary to prevent fraud, abuse, or harm.

We may disclose Personal Information where you explicitly authorize us to do so.

We do not sell or share phone numbers or SMS opt-in consent data with third parties for independent marketing purposes.

Telecommunications data is shared only as necessary to provide messaging services through authorized carriers and telecom partners.

OmniNext Tech LLC retains Personal Information only for as long as reasonably necessary to:

• Provide the Platform and associated Services;
• Fulfill contractual obligations;
• Comply with legal, regulatory, tax, accounting, and reporting requirements;
• Enforce our agreements;
• Resolve disputes;
• Protect legal rights;
• Maintain security and fraud prevention records.

Retention periods vary depending on the type of data and the purpose for which it is processed.

Where you use AI features of the Platform:

• AI prompts, system inputs, and AI-generated outputs may be stored as part of your account records;
• Such data may be retained for account continuity, system integrity, compliance review, troubleshooting, abuse prevention, and service improvement;
• AI interaction logs may be retained for longer periods where necessary for fraud detection, regulatory compliance, or dispute resolution.

OmniNext Tech does not use your Personal Information to train generalized public AI models. AI subprocessors are contractually restricted to processing data solely to provide the requested AI service.

When determining appropriate retention periods, we consider:

• The nature and sensitivity of the data;
• The risk of harm from unauthorized disclosure;
• Legal and regulatory obligations;
• Contractual requirements;
• Security and fraud prevention needs;
• Ongoing or reasonably anticipated litigation.

If your Platform account is terminated:

• Data may be retained for a defined post-termination period as described in our Terms of Service;
• After that period, data may be permanently deleted or anonymized;
• Certain information may be retained where required by law or for legitimate business purposes.

We may anonymize or aggregate Personal Information so that it can no longer be associated with you or your customers. Such anonymized data may be retained and used indefinitely for:

• Statistical analysis;
• Product development;
• Security analytics;
• Platform optimization.

Anonymized data is no longer considered Personal Information.

The Platform is intended for business users and is not directed to children.

We do not knowingly collect, use, disclose, sell, or share Personal Information from individuals under the age of 16.

If we learn that we have collected Personal Information from a child under 16 without verified parental consent, we will take reasonable steps to delete such information promptly.

If you believe that a child under 16 has provided Personal Information to us, please contact us immediately using the contact information provided below.

The Platform may contain links to third-party websites, services, applications, or integrations.

This Privacy Policy does not apply to third-party services that are not operated by OmniNext Tech LLC.

We are not responsible for:

• The privacy practices of third-party services;
• The content or data handling practices of external websites;
• Information you voluntarily disclose to third parties.

This includes, but is not limited to:

• Social media platforms;
• App marketplace integrations;
• Device manufacturers;
• Operating system providers;
• External API providers.

You should review the privacy policies of any third-party service before providing Personal Information.

Some web browsers include a "Do Not Track" (DNT) feature that signals websites that you do not wish to be tracked.

At this time, the Platform does not respond to browser-based Do Not Track signals due to the lack of a consistent industry standard.

Depending on your jurisdiction, you may have certain rights regarding your Personal Information.

These rights may include:

• The right to access your Personal Information;
• The right to correct inaccurate information;
• The right to request deletion;
• The right to restrict processing;
• The right to data portability;
• The right to object to certain processing;
• The right to withdraw consent;
• The right to lodge a complaint with a supervisory authority.

To exercise any applicable rights, you may contact us using the information provided in the "Contact Us" section.

We may require verification of your identity before fulfilling your request.

We may deny requests where:

• Required by law;
• Necessary for fraud prevention;
• Necessary to comply with legal obligations;
• Necessary to complete transactions;
• Necessary to protect rights or safety.

If you are located in the European Economic Area (EEA), the United Kingdom (UK), Switzerland, or other jurisdictions with similar data protection laws, you may have the following rights:

You may request confirmation of whether we process your Personal Information and request a copy of such data.

You may request correction of inaccurate or incomplete Personal Information.

You may request deletion of your Personal Information, subject to legal and contractual limitations.

Deletion requests may not apply where data must be retained for:

• Legal compliance;
• Fraud prevention;
• Ongoing disputes;
• Contract performance.

You may request that we limit how we process your Personal Information under certain circumstances.

Where applicable, you may request a structured, commonly used, machine-readable copy of your Personal Information.

You may object to processing based on legitimate interests, including certain marketing activities.

If processing is based on consent, you may withdraw consent at any time. Withdrawal does not affect processing conducted prior to withdrawal.

You have the right to file a complaint with your local data protection authority if you believe your rights have been violated.

We encourage you to contact us first so we can attempt to resolve your concern.

You may opt out of marketing communications at any time by:

• Using the unsubscribe link in emails;
• Adjusting communication preferences in your account settings;
• Contacting us directly.

Operational or transactional communications may still be sent where necessary.

Residents of certain U.S. states — including but not limited to California, Colorado, Connecticut, Delaware, Iowa, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah, Virginia, and any other states that enact similar privacy laws (collectively, "U.S. State Privacy Laws") — may have additional rights regarding their Personal Information.

This section supplements the rest of this Privacy Policy.

OmniNext Tech LLC does not sell Personal Information for monetary compensation.

However, certain U.S. State Privacy Laws may interpret disclosures made for cross-context behavioral advertising or targeted advertising as a "sale" or "sharing."

To the extent such laws apply:

You may opt out of:

• Targeted advertising;
• Cross-context behavioral advertising;
• Any data processing defined as a "sale" under applicable law.

You may exercise this right by:

• Using the "Do Not Sell or Share My Personal Information" link on our website (where applicable);
• Contacting us using the contact information provided below.

We do not knowingly sell or share Personal Information of individuals under 16.

Subject to applicable law, you may request:

• Access to Personal Information we hold about you;
• Correction of inaccurate Personal Information;
• Deletion of your Personal Information.

We may retain certain information where necessary to:

• Complete transactions;
• Comply with legal obligations;
• Detect fraud or abuse;
• Resolve disputes;
• Enforce agreements;
• Protect legal rights.

We may require identity verification before processing requests.

We will not discriminate against you for exercising any rights granted under U.S. State Privacy Laws.

If we deny your request, you may appeal our decision by contacting us using the information below.

You may designate an authorized agent to submit requests on your behalf, subject to identity verification and proof of authorization.

To the extent we process data classified as "Sensitive Personal Information" under applicable U.S. State Privacy Laws, we limit processing to:

• Services requested by you;
• Security and fraud prevention;
• Legal compliance;
• Other uses permitted by law.

OmniNext Tech does not engage in solely automated decision-making that produces legal or similarly significant effects concerning individuals.

AI-generated outputs are tools and do not replace human review or professional judgment.

In the preceding 12 months, we may have collected:

• Identifiers (e.g., name, email, IP address, phone number);
• Commercial information (e.g., transaction history);
• Internet/network activity (e.g., browsing activity, platform usage);
• Billing information;
• Account credentials;
• Usage analytics and AI interaction logs;
• Inferences drawn from usage patterns.

We may disclose Personal Information for business purposes to:

• Affiliates and subsidiaries;
• Service providers and subprocessors;
• Payment processors;
• Cloud infrastructure providers;
• Communications carriers;
• Analytics providers;
• Advertising partners (where applicable).

We do not knowingly sell Personal Information in exchange for monetary compensation.

If you are located in Australia, your rights are governed by the Australian Privacy Act.

You may request:

• Access to your Personal Information;
• Correction of inaccurate information.

We will respond within the timeframe required by law.

If you are dissatisfied with our response, you may contact the Office of the Australian Information Commissioner at:

https://www.oaic.gov.au

If you are located in Canada, your rights are governed by PIPEDA and applicable provincial laws.

You may request:

• Access to Personal Information;
• Correction of inaccurate information;
• Withdrawal of consent (where processing is based on consent).

We may require identity verification before responding.

Residents of Quebec may have additional rights under Quebec privacy legislation.

OmniNext Tech LLC is headquartered in the United States.

Your Personal Information may be processed in:

• The United States;
• Other jurisdictions where our service providers operate.

Where Personal Information is transferred outside your country of residence, we implement appropriate safeguards consistent with applicable law.

These safeguards may include:

• Standard Contractual Clauses (SCCs);
• Data Processing Agreements;
• Contractual restrictions on subprocessors;
• Technical and organizational safeguards.

We do not rely on any international data transfer framework unless formally certified.